At Chadura.com, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and share your information when you use our website and services.
1. Information We Collect
- We may collect the following types of information when you use Chadura.com:
Personal Information:
- Name, email address, phone number, and other contact details when you register for an account, sign up for a workshop, or contact us.
Payment Information:
- Billing information such as credit/debit card details when you make payments for workshops or services. Payment information is securely processed through third-party payment processors such as Razorpay, Paytm, Stripe, and PayPal, and is not stored on our servers.
Usage Data:
- Information about your interaction with our website, such as your IP address, browser type, pages visited, and time spent on the website.
Cookies and Tracking Technologies:
- We use cookies and similar technologies to enhance your experience on our website, improve functionality, and collect analytical data.
2. How We Use Your Information
- We use the information we collect for the following purposes:
Providing Services:
- To process your registration for workshops, facilitate payments, and deliver the services you request.
Communication:
- To send you updates, confirmations, and customer service messages related to your account or services.
Personalization::
- To customize your experience, such as remembering your preferences and offering relevant content or recommendations.
Analytics:
- To understand how users interact with our website, improve our services, and enhance user experience.
Marketing:
- To send promotional materials, newsletters, and information about upcoming events or services, if you have opted to receive them.
3. Sharing Your Information
- We do not sell or rent your personal information to third parties. We may share your information with:
Service Providers:
- Trusted third-party service providers who assist us in operating our website, processing payments, delivering content, or performing other functions on our behalf. These providers are required to keep your information confidential.
- Payment gateways such as Razorpay, Paytm, Stripe, and PayPal securely process your payment information. These platforms may collect and process your billing information but are not authorized to use it for other purposes.
Legal Requirements:
- We may disclose your information if required by law or in response to a valid legal process, such as a court order or government request.
Business Transfers:
- If Chadura.com undergoes a merger, acquisition, or asset sale, your information may be transferred as part of the business transaction.
4. Data Security
- We take the security of your personal information seriously. We implement industry-standard security measures, such as encryption and secure servers, to protect your data from unauthorized access, alteration, or disclosure.
Payment Security:
- Payment transactions are processed through secure gateways such as Razorpay, Paytm, Stripe, and PayPal. We do not store payment details on our servers.
Legal Requirements:
- We may disclose your information if required by law or in response to a valid legal process, such as a court order or government request.
Access Controls:
- Only authorized personnel have access to your personal information, and they are required to maintain confidentiality.
5. Your Rights
- As a user, you have the following rights regarding your personal information:
Access and Correction:
- You may request access to the personal information we hold about you and correct any inaccuracies.
Data Deletion:
- You can request the deletion of your personal information, subject to certain legal obligations.
Opt-Out:
- You can opt-out of receiving marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.
6. Cookies and Tracking Technologies
- We use cookies to enhance your browsing experience and collect analytics data. You can control the use of cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain features on the website.
7. Third-Party Links
- Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing the privacy policies of these third-party services before providing any personal information.
8. Children's Privacy
- Chadura.com is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under the age of 13, we will take steps to delete such data.
9. Changes to This Privacy Policy
- We reserve the right to update or modify this Privacy Policy at any time. Any significant changes will be communicated through our website or by email. Your continued use of Chadura.com after any modifications indicate your acceptance of the updated policy.
Contact Information:
For any questions or to initiate a cancellation, please contact us at:
Email:support@chadura.com
Phone:+91 886 1414 344